Refund Policy

At DRELANTHORIX, we strive to ensure your satisfaction with every purchase. However, we understand that there may be occasions when you need to return a product. This Refund Policy outlines the terms and procedures for returns and refunds.

Return Eligibility

• Items must be returned within 30 days of receipt.
• Products should be in their original packaging, unused, and in the same condition as received.
• Proof of purchase is required for all returns.

Non-returnable Items

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Refund Process

To initiate a return, please contact our customer service at [email protected] with your order details. Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.

Shipping Costs

Customers are responsible for paying return shipping costs. Original shipping charges are non-refundable.

Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected].

Contact Us

For further inquiries or assistance, please contact our customer support team at [email protected] or call us at +1 (555) 012-3456. We are here to help!